Personalization of Customer Service in Retail Banking by Using Artificial Intelligence

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Document Information

Authors: Davit A. Sahakyan, Ruzan A. Sahakyan, Hayk A. Sargsyan, Hasmik A. Torosyan, Gayane E. Sargsyan
Journal: Ethical Economy
Publisher: Springer Nature Switzerland
Published: 2026
DOI: 10.1007/978-3-032-23423-0_35

Abstract

Purpose: This scholarly document has been indexed and made openly accessible. It explores critical insights, methodologies, and findings relevant to researchers and academics.

Design/Methodology/Approach: A rigorous methodological approach was applied to examine core aspects of this subject matter.

Findings: The research yields valuable contributions and highlights key implications for future exploration.

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